Orders and/or products that include a special offer, gift with purchase, coupon, promotion, discount, or special shipping offer are final sale.Ĭan I return or exchange an item purchased from a third party retailer?
All items in a gift set must be returned to obtain a refund. The following items are final sale and cannot be returned: disposable face masks. We cannot accept any products purchased from third party retailers.
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We will offer a full refund on items that are visibly unopened and unused, and that are received within 30 days of initial purchase. Should you wish to make a return, please be sure to send us a return request by email at We will not be responsible for returns that have not been agreed upon with our customer service team first. Please note this does not impact the efficacy of your product. Storage conditions, including temperature and light exposure, can also have an effect. Why does my product look or smell different from previous bottles I’ve purchased?ĭue to our use of natural ingredients and essential oils, which can exhibit deviations from harvest to harvest, different batches of the same product can occasionally vary in colour, texture and fragrance. We can offer same-day courier so drop us a note for a price quote! Upon pick up by the courier company, it will take 1 - 3 business days to be delivered.įor urgent orders, please email us at for us to assist you. Please allow up to 2 business days for us to process and pack your order. How much is delivery and how long will it take?įor local (Singapore) orders, tracked shipping starts at $3.50 per order and $0.50 per additional item. At this time, our website does not allow you to place international orders directly. Please email us at and we will be more than happy to assist. The active ingredients we use consist of both traditional apothecary ingredients with well-known medicinal properties, and natural compounds derived through the use of cutting-edge technology from Japan and South Korea. Many of our products contain natural ingredients - sourced from the highest-quality producers, or produced at our facility in Singapore. While our natural ingredients are sourced from all over the world to ensure quality and consistency, we have made the conscious decision to manufacture and/or finish our products in Singapore to support our local community. Yes, of course! Our in-house production capabilities ensure our close involvement in product development, from start to finish. If you have bills like myself and can’t afford to spend over $100 on a book, I suggest you find another alternative.‘cos we’ve answered these a gazillion times.
If you have money to blow, by all means, the stories are great. And if the book is “ongoing” (which most of them are) it’s likely you’re going to catch up and end up waiting for the author to upload more chapters. The obsession with the books has made me spend over $80 on coins and I am not even half way through either book !! An average novel costs MUCH less than this ! They purposely make the chapters short and the book long so that you are constantly buying coins to unlock the chapters. Both books I was reading have over 300 chapters and the chapters get more expensive the more you read ! Extremely un pleased with this app. Can’t say the books aren’t great, so far I have been reading two books which are amazing but the chapters are 4-5 pages long and paying for coins per chapter makes you spend over $50 on a book and it’s not even finished! Way too expensive to read books on this app.
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